[KB2885] Download and install ESET offline or install older versions of ESET Windows home products

ESET AV Remover application is free to download and offers easy-to-install, easy-to-use, secure, and reliable Cleaning and Tweaking applications. This application’s primary functions are comprehensive and go beyond the features offered by others that can be considered as its rivals. Download ESET NOD32 Antivirus (64-bit) for Windows PC. 100% Safe and Secure Free Download 64-bit Latest Version 2021. Antivirus, Antivirus & Security.

Issue

You receive an installation error when attempting to install your product using ESET Live Installer
You need to install using ESET offline installer(s)
You need to install ESET on a computer with no Internet connection
Downloading the installation file (.exe) for a previous version of your ESET Windows home product

Solution

If you receive an installation error when using the ESET Live Installer, follow the instructions below to download and install your ESET Windows home product using the offline installer.

What if I have an ESET business product?

Most ESET business products do not use ESET Live Installer. You can find downloadable .msi files for ESET Endpoint Security and ESET Endpoint Antivirus in our installation article for clients, or, to deploy these products remotely, you can use a task in ESET Remote Administrator.

Determine which installation package to download.
Download the offline installer below. Always create a new folder for an installation package and Save or move the installer to this folder before running it.
ESET Smart Security Premium 14.2.10
64-bit Download | 32-bit Download
ESET Internet Security 14.2.10
64-bit Download | 32-bit Download
ESET NOD32 Antivirus 14.2.10
64-bit Download | 32-bit Download
ESET Smart Security Premium 13.2.18
64-bit Download | 32-bit Download
ESET Internet Security 13.2.18
64-bit Download | 32-bit Download
ESET NOD32 Antivirus 13.2.18
64-bit Download | 32-bit Download
End-user license agreement
By downloading an older version of this product you explicitly agree to the terms and conditions of the new End-user license agreement in your language. Otherwise, download and install the latest version of this product.
ESET Smart Security Premium 12.2.31.0
64-bit Download | 32-bit Download
ESET Internet Security 12.1.34.0
64-bit Download | 32-bit Download
ESET NOD32 Antivirus 12.1.34.0
64-bit Download | 32-bit Download
ESET Smart Security Premium 11.2.63.0
64-bit Download | 32-bit Download
ESET Internet Security 11.2.63.0
64-bit Download | 32-bit Download
ESET NOD32 Antivirus 11.2.63.0
64-bit Download | 32-bit Download

Other language versions of ESET Windows home products
When the download is complete, click Run to begin the installation, or navigate to the download file and double-click it to begin the installation.
Follow the on-screen instructions in the Installation Wizard. For illustrated installation instructions, visit one of the following articles:

Last Updated: Jun 25, 2021

[KB2289] How can I manually uninstall my ESET product using the ESET uninstaller tool

Issue

You have used the ESET Start Menu uninstaller and continue to have problems uninstalling or reinstalling your ESET product
Your ESET product remains active after uninstallation
Uninstallation fails
The ESET Uninstaller tool should not be used on Microsoft Azure/Amazon VMs because the tool must be run on the machine when in safe mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in safe mode therefore they lock up when restarting in safe mode.

Details

You are not required to purchase an additional license to reinstall your ESET product. Your existing license remains functional for the duration of your subscription regardless of how many times you remove or install the product on the computer to which it is registered.

What's new & changelog

What's new in version 9.0.3.0 of the ESET Uninstaller tool?

Support for cleaning the Driver store
Support for network interface backup before proceeding with any uninstall operation
Changes in the displayed messages (e.g., the added version number in ESET Remote Administrator Agent 6.1.365.0)
Added detailed info in logs for easier debugging (e.g., function entry/exit)
Supports for Windows Security Center cleaning
Added the /fix-filter-list parameter that can be executed in both standard and safe mode

What's new in version 9.0.1.0 of the ESET Uninstaller tool?

Windows Server 2016 compatibility
Windows Server 2019 compatibility
Support for ESET Enterprise Inspector Agent
Support for ESET Enterprise Inspector Server
Supports only Windows 7 and newer operating systems

What's new in version 8.0.13.0 of the ESET Uninstaller tool?

Last version supporting Windows XP and Windows Vista

What's new in version 8.0.9.0 of the ESET Uninstaller tool?

Windows 10 RS3 compatibility
Unable to run ESET uninstaller in Normal mode

What's new in version 8.0.5.0 of the ESET Uninstaller tool?

Support for ESET Mail Security for Microsoft Exchange (6.x)
Support for ESET Mail Security for IBM Domino (6.x)
Support for ESET Security for SharePoint Server (6.x)
Support for ESET File Security (6.x)
Support for ESET Remote Administrator 6.x components: ERA Agent, Server, MDM, Proxy, RD Sensor
Full name of products are now shown when asked which product to uninstall
45 registry keys now removed that were leftover previously
ESET Uninstaller will only run in Safe Mode
Compatibility with ESET Endpoint Encryption (formerly DESlock) drivers

What's new in version 7.0.7.0 of the ESET Uninstaller tool?

The latest version supports the following operating systems: Windows Vista, Home Server, XP, Windows Server 2003 R2, 2003, 2000
Support for Windows 10
Support for ESET NOD32 Antivirus 9.x and ESET Smart Security 9.x

What's new in version 7.0.3.0 of the ESET Uninstaller tool?

Support for ESET Endpoint products version 6.x

What's new in version 7.0.1.0 of the ESET Uninstaller tool?

Support for ESET NOD32 Antivirus 8.x and ESET Smart Security 8.x

Solution

Windows 7, Windows 8, Windows Server 2008 R2, 2012, 2012 R2, 2016, 2019

Export your settings

Before using the Uninstaller tool, export all ESET product settings. Your settings will not be restored automatically when you reinstall ESET.

Back up network adapter settings

After using the ESET Uninstaller Tool, you may be required to reinstall your network adapter drivers. Follow the steps below to back up your network adapter settings and restore them after uninstallation is finished:

Before running the Uninstaller Tool: Open an administrative command prompt and enter the following command to back up your network adapter settings:
- netsh -c interface dump > C:NetworkSettings.txt
After uninstallation is complete: Reinstall your network adapter drivers if necessary and then open an administrative command prompt and enter the following command to restore your network adapter settings:
- netsh -f C:NetworkSettings.txt

Download the ESET Uninstaller and save it to your Desktop.
Restart your computer in Safe Mode.
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[KB2885] Download and install ESET offline or install older versions of ESET Windows home products

Issue

Solution

What if I have an ESET business product?

End-user license agreement

Related articles:

[KB2289] How can I manually uninstall my ESET product using the ESET uninstaller tool

Issue

Details

Solution

Windows 7, Windows 8, Windows Server 2008 R2, 2012, 2012 R2, 2016, 2019

Export your settings

Back up network adapter settings

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